Business Manager

Position

On-site management and oversight of a 145 unit apartment project under the direction of the Regional Property Manager (RM).

Primary Responsibilities:

People Management:

• Develops a team that embodies the integrity and professionalism of Tarragon Property Services.
• Hires (with RM approval), trains, evaluates and supervises all on-site employees.
• Coaches and reviews on-site employees and offers promotion recommendations to RM.
• Handles disciplinary action, including terminations with input and approval from RM and HR.
• Reviews staff timesheets and time-off requests and submits approvals by payroll deadlines.
• Conducts community staff meetings on a regular basis. Attends management meetings when scheduled.
• Work cooperatively with other residential managers.

Business Management

• Strives to continually meet or exceed resident satisfaction.
• Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community. Reports concerns or changes to RM.
• Check axiometrics monthly.
• Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
• Ensure timely payment of rents and other resident charges. Pursue and collect debts from current and past tenants.
• Oversees, develops and participates in leasing programs to ensure their success.
• Monitors closing ratios of leasing associates to ensure requirements are met. Recommends additional training of leasing associates if necessary.
• Reviews, approves or rejects resident applications.
• Reviews all renewals and prepares rent increase recommendations to RM according to the operating budget and market conditions.
• Implementing residential retention and renewal programs.
• Completion of various daily, weekly, and monthly reports in a timely and accurate manner.
• Prepares and follows guidelines of the operating budget.
• Approves the payment of all invoices in Avid.
• Monitors the maintenance activities to ensure resident requests and preventive maintenance programs are being performed according to TPS- standards.
• Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, contract developments, contract negotiations, etc.
• Reviews and approves monthly and quarterly leasing bonuses.
• Responsible for quarterly coaching and development with all team members.
• Reports and analyzes monthly financials.

 Education and Experience:

• A minimum of 2 years residential or commercial property management experience, including at least 1 year in multi-family leasing, and at least 1 year in an assistant manager position with supervisory responsibilities.
• A high school diploma or equivalent is required.
• A college degree or related coursework is preferred.
• Strong knowledge of Landlord-Tenant laws in Washington State.
• Excellent written and verbal communication, organizational and leadership skills required.
• Valid drivers' license, sound driving record and auto insurance required.
• Computer literacy required. Proficiency in preparing Word documents and Excel spreadsheets in addition to property management software is preferable. Yardi experience a plus.

Other Requirements:

• Attends and participates in training programs as requested. Ensures all on-site staff have enrolled in and completed necessary courses in Yardi E-Learning.
• Attends and monitors various community, recreational and social activities.
• Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, subordinates, coworkers and the general public.
• Performs other duties as assigned.

Why Work for TPS?

• Health Insurance including Dental & Vision Insurance + FSA
• 401(k) Retirement Plan with Company Match
• Life Insurance
• Long-term Disability Insurance
• Paid Time Off and Holidays
• Support employee development and professional organizational memberships
• We encourage career growth
• Rental discount

*Tarragon Property Services will require all employees to be vaccinated against COVID-19. This requirement extends to all exempt and nonexempt employees. Proof of full COVID-19 vaccination by time of hire is a condition of employment – not a condition of applying or interviewing for jobs with TPS.*

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.