Maintenance Supervisor

Boxcar Apartments

Tarragon Property Services L.L.C.
Maintenance Supervisor
Boxcar Apartments

Position Summary

The Maintenance Supervisor/Manager is responsible for the day-to-day maintenance operations of an assigned property and ensures that the overall physical aspects of the property meet the Company’s established standards and any applicable laws. This position is also responsible for quality control, purchasing and supply management, budgeting, Risk Management, and personnel administration.

Essential Duties & Responsibilities

  • Coordinates the day-to-day operations of the property.
  • Assists Business Manager with interviewing and hiring maintenance staff.
  • Directs and supervises daily activities of the maintenance team, such as planning and preparing work schedules, assigning
  • tasks and delegating work, monitoring progress and work flow, reviewing work for timeliness and accuracy, and appraising
  • work performance.
  • Consults with Business Manager to determine and implement associate performance actions, which includes raises, promotions, discipline, terminations, etc.
  • Schedules, monitors and performs preventative maintenance and apartment turns.
  • Leads on-site maintenance staff and participates in diagnosing problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structural, and appliances.
  • Manages and responds to resident maintenance issues and repairs by responding promptly and professionally.
  • Inspects apartments before and after move-in and move-outs, as well as after the apartment has been turned.
  • Performs property inspections on a regular basis in order to maintain cleanliness and identify problems.
  • Ensures swimming pool and fitness areas are inspected daily.
  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance team to items that need to be repaired.
  • Manages vendor selection and vendor relations, so as to ensure quality performance.
  • Obtains bids from outside contractors as well as oversees contractor work for completeness.
  • Prepares, executes and monitors maintenance budget and ensures expense control.
  • Purchases maintenance supplies for the property while staying within the planned budget.
  • Reviews, prepares, and submits property invoices accurately and in accordance with established guidelines.
  • Communicates with Business Manager regarding the overall maintenance function at the property.
  • Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents
  • Promote and participate in Company-sponsored training programs and ensure subordinate associates participate in all training classes within required time frame.
  • Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
  • Complies with all Company Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
Position Requirements:

Education and/or Experience

  • High School diploma or equivalent.
  • Minimum 5 years of previous experience in property management maintenance, other building maintenance or related trade is required.

Skills/Specialized Knowledge

  • Ability to read, write and understand English.
  • Ability to use a personal computer or other computer tracking systems used at the property.
  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key/Handy track system.
  • Excellent customer service and interpersonal skills; ability to relate to others.
  • Good verbal and written communication skills.
  • Strong organizational and time-management skills.
  • Ability to perform basic mathematical functions.
  • Comprehension of federal fair housing laws and any applicable local housing provisions.
  • Ability to multi-task.
  • Ability to make quick and effective decisions.
  • Ability to analyze and resolve problems.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to consistently meet deadlines.
  • Ability to maintain flexibility and creativity in a variety of situations.
  • Ability to maintain confidentiality.
  • Ability to drive an automobile.

Required Licenses

  • Current driver license and automobile insurance.

May require one or more of the following certifications:

  • EPA Certification, Type I and II.
  • HVAC Certification.
  • CPO certification (pool).
  • Other licenses and/or certifications as required by state law.

Other Requirements

  • Must maintain professional appearance and comply with prescribed uniform policy.
  • Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate.
  • Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
  • Ability to work weekends and non-traditional holidays.
  • Must be reachable via phone, text or email, except during approved time off.
  • Must be available to work on-call or when needed due to staffing shortages.
  • Some travel may be required.
  • Some hand and power tools required

Physical Demands

  • Standing, walking, and/or sitting for extended periods of time.
  • Frequent stooping, kneeling, crouching, feeling.
  • Moderate climbing, balancing, crawling, reaching, pushing, pulling, lifting and talking, hearing, and smelling.
  • Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.
  • Pronounced visual acuity (near and far) and field of vision.
  • Ability to judge distances and spatial relationships.
  • Ability to identify and distinguish color.
  • Ability to distinguish the differences or similarities in odors using nose.
  • Ability to lift and/or move an excess of 50 pounds or more.
  • Ability to use standard maintenance equipment.
Tarragon Property Services L.L.C.
EOE Statement:
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status.