Business Manager

Cobble Court Apartments

Residential
Residential
Title:
Business Manager
Location:
Cobble Court Apartments
Description:

On-site management and oversight of a 349 unit apartment project under the direction of the Regional Property Manager (RM).

Position Requirements:

Education & Experience:

  • A minimum of 3 years residential or commercial property management experience, including at least 1 year in multi-family leasing, and at least 2 years in an assistant manager position with supervisory responsibilities.
  • A high school diploma or equivalent is required.
  • A college degree or related coursework is preferred.
  • Strong knowledge of Landlord-Tenant laws in Washington State.
  • Excellent written and verbal communication, organizational and leadership skills required.
  • Valid drivers' license, sound driving record and auto insurance required.
  • Computer literacy required. Proficiency in preparing Word documents and Excel spreadsheets in addition to property management software is preferable. Yardi experience a plus.

Primary Responsibilities:

People Management:

  • Develops a team that embodies the integrity and professionalism of Tarragon Property Services.
  • Hires (with RM approval), trains, evaluates and supervises all on-site employees.
  • Coaches and reviews on-site employees and offers promotion recommendations to RM.
  • Handles disciplinary action, including terminations with input and approval from RM and HR.
  • Reviews staff time sheets and time-off requests and submits approvals by payroll deadlines.
  • Conducts community staff meetings on a regular basis. Attends management meetings when scheduled.
  • Work cooperatively with other residential managers.
  • Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, vendors and the general public at all times on or off the property.

Business Management

  • Strives to continually meet or exceed resident satisfaction.
  • Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community. Reports concerns or changes to RM.
  • Checks axiometrics monthly.
  • Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
  • Ensure timely payment of rents and other resident charges. Pursue and collect debts from current and past tenants.
  • Monitors closing ratios of leasing associates to ensure requirements are met. Recommends additional training of leasing associates if necessary.
  • Reviews, approves or rejects resident applications.
  • Reviews and approves monthly and quarterly leasing bonuses.
  • Reviews all renewals and prepares rent increase recommendations to RM according to the operating budget and market conditions.
  • Implementing residential retention and renewal programs.
  • Responsible for quarterly coaching and development with all team members.
  • Completion of various daily, weekly, and monthly reports in a timely and accurate manner.
  • Prepares and follows guidelines of the operating budget.
  • Approves the payment of all invoices in Avid.
  • Monitors the maintenance activities to ensure resident requests and preventive maintenance programs are being performed according to TPS- standards.
  • Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, contract developments, contract negotiations, etc.
  • Oversees, develops and participates in leasing programs to ensure their success.
  • Reports and analyzes monthly financials.

Other Requirements:

  • Attends and participates in training programs as requested. Ensures all on-site staff have enrolled in and completed necessary course in Yardi E-Learning.
  • Attends and monitors various community, recreational and social activities.
  • Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, subordinates, coworkers and the general public.
  • Performs other duties as assigned.

Why Work for TPS?

  • Health Insurance including Dental & Vision Insurance + FSA
  • 401(k) Retirement Plan with Company Match
  • Life Insurance
  • Long-term Disability Insurance
  • Paid Time Off and Holidays
  • Support employee development and professional organizational memberships
  • We encourage career growth

*Tarragon Property Services will require all employees to be vaccinated against COVID-19. This requirement extends to all exempt and nonexempt employees. Proof of full COVID-19 vaccination by time of hire is a condition of employment – not a condition of applying or interviewing for jobs with TPS.*

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Full-Time/Part-Time:
Full Time
Shift:
Not applicable
Division:
Residential
Exempt:
Exempt
EOE Statement:
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status.